Service Promise
1. The user is in the model selection stage. The company welcomes the user to the company for on-site inspection. The company will provide all convenience, provide various materials and answer various technical consultations of the user.
2. Before the product is shipped, the company will notify the user and provide the user with a product quality assurance sheet and a delivery note for fulfilling the contract.
3. When sending, the company will use automobile or railway transportation, and send special personnel to escort until the user receives it. The supplier will be responsible for the cable from being damaged during transportation.
4. When the cable is shipped to the user, the company will send people to participate in the acceptance.
5. If during the on-site inspection and installation process, the cable quality problems caused by the responsibility of the company are found, the company will guarantee to make a reply within 24 hours after receiving the notice. If it is necessary to send someone to deal with it, the company will immediately Send someone to the site for service.
6. If the cable quality problem is caused by the company's manufacturing reasons and cannot be used, the company is responsible for "repair", "replacement" and "return".
7. If there is a disagreement or it is difficult to determine the quality, it needs to be inspected by an authoritative organization. If the inspection result is found to be unqualified, the company will bear all the direct losses and expenses incurred thereby, including sampling fees, transportation fees, loading and unloading fees and Inspection fees.
8. Under normal working environment and use conditions, the cable quality guarantee period is one year, and the service life of the cable is more than 20 years. If there are various quality problems in the cable within 20 years, if it is caused by manufacturing, The company will be responsible.
The main products are cross-linked cables, control cables, flame-retardant cables and fire-resistant cables, power cables, fire-resistant cables, photovoltaic cables, aluminum alloy cables, overhead insulated wires, etc., with nearly 100 models and more than 5,000 specifications, with an annual output value of 1 billion yuan.
Tengda Cable Co., Ltd.
Manager: Mr. Zhao
Tel.: +86-319-5486870
Fax.: +86-319-5488869
E-mail: tengdadianlan@163.com
Website: www.tengdadl.cn
Website
Official website